Sunbeam 002014-915-000 Xpressheat Heating Pad, Garnet Red, 12 x 15 inc

Customer Reviews

Might need two!!Originally bought this for myself, but turns out my sweet little kitten loves it too! It's just the right size for him and the lowest setting is perfect for keeping him cozy on those chilly fall nights. He can't get enough of this thing!!! 5Do not recommendI have had this heating pad for 2 months and it has quit working and flashing an F on the control. I have tried unplugging and plugging back in on the wall and the heating pad, still doesn't work. What a disappointment when you spend more money for what is supposed to be a good brand and it turns out to be a waste of money so no at this time I would not recommend this product. 1Very unhappy with product and customer serviceHad this product for two months and it stopped working and just started flashing the letter , F. At the advice of Sunbeam customer service, they advised me to unplug the power cord and the cord to the heating pad and leave it unplugged for 20 minutes. After 20 minutes I was instructed to plug things back in and all should be working fine. This was not the case. Their other option was for me to write a letter to customer service explaining what happened including my personal information and mailing back the defective heating pad. They would either repair the defective parts or send me a new one. First of all I don't feel it was should be my responsibility to send back the defective heating pad. Sun beam should provide me with a prepaid envelope. Very disappointed and not sure I will buy Sunbeam products in the future. I'm rating it one star because I was able to get through to customer service ver quickly. 1Updated my initial review... no longer 3 starsThis was my first review. Only had it for a week. This is exactly what I need to help me manage my chronic back pain.However, the hand control does get really really hot. So I'm not too sure how long it will last before it either malfunctions or burns my house down.My updated review. Not yet had it for two weeks. Turned it on, went to lay on my bed then "zap". The hand controller burnt out. Burnt my bed cover. Triggered my safety switches around the house.So glad I wasn't holding the controller at the time. Don't buy this product. It's not safe. Cheap and nasty!!! 1Control mechanism melted while in my couch - very scary.I ordered this a year ago and it worked great until the control mechanism melted. Very scary. I've tried contacting the seller but can't find any contact information for them. 1WARNING-Fire Hazard!!! Not returnable even with hazardous defect.Hand controller got so hot the hard plastic case became soft and lights in the room where it was plugged into pulsed when the device was plugged in and on. It did not trip the GFI outlet and the device was tested in other outlets on different circuit breakers with the same over heating and light issues.TAKE NOTE: This device is not returnable and Amazon is not obligated to provide a refund. (The representatives words, not mine). No where on the product page does it say this device cannot be returned. However, the Amazon representative I spoke to did provide a refund to me but, there are reviewers that indicated they were not as lucky as I was.Read the negative reviews for more examples of this same issue. 1Comfy, luxurious with long-lasting heat therapy relief. Adore mine!I've been a heavy heating pad user for probably a decade now, and I've gone through many which either died or failed to meet my needs for one reason or another. I use the pad for my bad back (or now sometimes my hip or knee), for my cramps (sorry! but it is true) and for my ridiculously cold feet (because oftentimes *just* my feet are cold - unbearably cold - and the pad is the most efficient fix). Like I said, I've gone through a ton of these guys, but so far - a month into ownership and usage - I very much like this one. Here are some reasons why:1. This one is fairly large. There are larger, but this combines other desirable features and this one is good enough for my needs. It gets nearly my whole back when needed, or can wrap a decent amount around my back, side and tummy when I need cramps relief. It's also big enough to make a nice tent for my feet when they are cold.2. It's got a lovely, soft cover! Both sides are great, extremely soft to the touch and I like that the fuzzy green side gives less heat and the thinner tan side gives more. When my feet are ice cubes I put them under the tan side and they thaw out. Then I can set my feet on top of the green to keep them warm without being too hot. Likewise with pain and my back (or whatever). To describe the fabric further, the top is but like a soft terry microfiber and the bottom is like a typical blue heating pad cover fabric.3. The cover is integrated INTO the pad. I've had a few like these now. You can't always find them in stores but they are so vastly superior that I've come to prefer them exclusively. The integrated cover doesn't shift about. The integrated pad cover doesn't slip off while in use and ruin the shape of the plastic pad as the cover is being held on by a plastic snap pulled tight to end of the pad as the cover slips off the other side. The integrated pad cover doesn't slip off, exposing the super hot plastic which can burn the skin. Since I sometimes sleep with my pad (I know it's supposed to be bad, but you tell my cramps or slipped disc that!) the integrated cover system is especially important for my comfort. This may mean washing is more of a hassle, and a risk for losing the pad sooner, but for me the softness and worry-free USE of the integrated pad cover greatly out-weighs the con of losing a pad sooner due to machine washing wear and tear.4. This guy heats up FAST and has an array of heating options. It has 6 heat settings and it can be put on a two hour timer, or a no-time-limit heat setting. The latter option is something I have never had in a pad before and I like it as it lets me put the pad on "1" and set it at the end of my bed for keeping my toes warm all night. Or likewise, on "1" and set up in the middle of my back for cramp relief.5. It's got a good, long cord. I haven't measured it but it has to be at least around 8 feet. It is plugged in at the head of my queen bed and it flops up to set across my feet at the very end of the bed, and there is quite a bit of loose cord under the bed to spare. Long cords eliminate hassle, allowing you to easily use this pad almost anywhere in a typical room.Cons or things to consider?1. It's a pricey pad. Though I've paid $25-30 for cruddy pads with the flimsy blue cover held on with a snap from Wal-Mart, so $36 for this awesome pad doesn't seem too shabby a deal.2. When you put the pad on unlimited timer it seems to waver, and not stay super hot, so people that want endless searing heat may not be happy with this. Though a remedy could be to keep it on 2hr and keep turning it back on again. This has not been a problem for me whatsoever, but seemed worth a mention.3. Both washability (in machine) and the no-limit timer on this pad may reduce it's lifespan. Time will have to tell, but I've not had any pad last more than a few years of regular use anyway.Bottom line: This is one of the better pads you can get your hands on with it's lovely integrated cover, good size and long cord. Since "cheap" pads aren't a heck of a lot less expensive, if you use your pad on any sort of regular basis I recommend this as a good upgrade. I've added some photos to show general size and how the fabric looks up close. (Here is hoping Amazon posts them as lately it's been hit or miss with photo adds!) (Update 03/25/2016 - Trying to add the photos again since they didn't post when I initially wrote the review.)As usual, if anything goes wrong I will update my review immediately. Otherwise I will probably be back in a year or so just to say "she's still kickin'!". Hope this review is helpful and that you find comfort in your heating pad! Best of luck!UPDATE 01/01/2017: So I have had this pad for about a year and wanted to say it still works GREAT! Best pad I have ever had - hands down. It's soft, comfy, heats really warm or low and slow. I love the "always on" feature as sometimes I use it as my "electric blanket" at night to keep my core warm, or my feet. Or when I am sick, or have an injury I want to warm for longer and not have to lean over to get the dial and heat it up again. Also, I have washed it a number of times. It washes great. I dry it in the dryer, too - on low even though it says to use medium, cause I just want it to stay nice. It still heats evenly and the fuzzy cover is nice looking for an oft-used and washed pad. I look forward to this product lasting a long time and when it goes the way of the other pads in the world - I hope to get another just like it. In fact... maybe I might get one to hold on hand for just in case, so I don't have to worry about them discontinuing or altering the product. I do very much like it, and I have had a ton of pads. I hope this helps and hope the pad helps you, too! Happy New Year!UPDATE 02/04/2017: When another shopper left a comment on my review I saw that the burgundy pad was up for about $10 off the normal price and since I use this pad so much, and prefer it so much over any other that I have used in the past - I snapped it up for a spare. When someone in the household needed a pad we gave the new one a try and they liked it the same as I love mine, as it is just as functional and comfortable as the first pad, with fast hot heat, 2hr/stay on shut-off options and the big soft washable fabric cover. I expect it to last as the other has, but will update if that changes. Very glad to get the second at such a good price, but again, these are absolutely worth it at the normal ~$35-40 range when compared to the other pads you will see at the store for $20-30.UPDATE 11/28/2017: It's been awhile since I updated, but since it's finally getting cold - after a long, hot summer and early/mid autumn - and I've begun to use these pads again to warm my feet and core, instead of just for pain. They are in perfect condition - even my older, well-loved green one that I got about 2 years ago and use constantly. Toasty as ever and looks and feel comfy. Washes well. No cold zones or too hot zones. No smells. No cover slippage. It's just all perfect and I hope they never stop making these cause I assume someday they will have to eventually go bad - but crossing my fingers that is a long, long time from now! Hope yours treat you as well as my two have and provide years of comfort! Happy holidays! :-)UPDATE 02/05/2019: Well, I have had these two pads for what seems practically forever now! Still work great. Have the original green one at the foot of my bed as I write this update. Keep the red one tucked away most of the time for just in case or if someone needs to borrow one, but mostly as a backup. They have washed well and are still at 100% capacity. Super investment. Love them!UPDATE 10/04/2019: Still have them both and use them near daily. Lately I use the oldest one, the green one, under where my pet lizards like to sit and watch out the window. I leave it on for hours at full heat, day after day, for the past year. Still works wonderfully. Now, I see all these posts of melted heating pads. I bought my green one before, and my red one after. They both are used constantly, have been washed repeatedly... and although I am sure some items have manufacturer's defects, with cautious use this should be a reasonably safe purchase despite all the scares you see below my review. Just take precautions: Don't leave heating appliances on unattended. It's just not safe. Don't bend the heating pad, gently roll it. Don't smash it. Inspect it regularly looking for frays, exposed wires, heat on the controller, etc. If you suspect it isn't in perfect shape anymore, discontinue use, for safety's sake. And although it goes without directly saying it... I still highly recommend this heating pad. Though my original two are still in perfect shape, endless non-stop hours of use and years later, I may grab another one this winter. This is the perfect heating pad, and as long-lasting as they have been for me, I think I will be heartbroken if/when they discontinue this model or "upgrade but make worse". Hope this helps and that you get comfort from this heating pad as well. Happy holidays! 5Do NOT buyDon t befooled by the high ratings. They re most likely written by consumers who ve have the item less than a year. This product malfunctions with a flashing F sign. If you re willing to spend $50/ year (or less), then buy it. I was suckered into purchasing about 4 of these since they started out working so well. But they don t last long. Never again. Please don t buy!!!!!!!!!!!! 1It was smoking and smells like melted plastic nowHad this product for about 2 weeks. Turned it on today and after 5 minutes it started to melt the control panel. It was smoking and smells like melted plastic now. Thankful I noticed and unplugged it before a fire started! 1Danger! Do not buy!I loved this heating pad, which I've had for about 9 months now. That is, until the other day when I went to adjust the temperature and the controller felt hot. It was hot, because it was overheated and had melted. Normal use. No special or extraordinary conditions. I feel lucky that I noticed it and was not hurt or that a fire did not start. Do not buy this! 1

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SUNBEAM

Sunbeam 002014-915-000 Xpressheat Heating Pad, Garnet Red, 12 x 15 inches

Sunbeam 002014-915-000 Xpressheat Heating Pad, Garnet Red, 12 x 15 inches

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